This return policy is valid for the United States.
You have the right to return 14 days after the order has been received.
The products can easily be returned.
At Madhappy Store, we want you to have a positive shopping experience every time you order with us. If you are not fully satisfied with your purchase or receive a defective product, we make the return process simple and free of charge.
1. No Restocking or Shipping Fees
We do not charge any restocking or shipping fees for returns. This policy applies to both unsatisfactory items and products received with defects.
Most orders include a return label in the package. If your parcel does not contain one, please email us at support@madhappystore.net, and we will send you a digital return label that you can print and attach to your return package.
2. Condition of Returned Items
Only products in NEW condition are eligible for return.
We reserve the right to decline a return if the product shows visible signs of use or damage.
Definition of NEW:
Products that are unopened, in their original packaging, and have never been used.
3. Refund Process
Once your returned package is received and inspected, we will issue a refund using the same payment method you used for your order.
Refunds are typically processed within 0 to 5 business days after your return has been approved.
Depending on your credit card provider, it may take 2–3 billing cycles for the refund to appear on your statement. Please contact your card issuer for specific details.
4. Return Shipping Address
Please send all returns to:
Madhappy Store
5563 Bangor St, Los Angeles, CA 90016, USA
Email: support@madhappystore.net
Once your return has been shipped, please share your order number and the tracking number provided by your carrier so we can monitor the status of your return.
5. Legal Compliance
We fully comply with all applicable return and refund regulations and consumer protection laws.
Madhappy Store reserves the right to update or modify this policy at any time to ensure ongoing compliance with legal requirements.
FAQ’s:
Do we accept returns from The United States?
>> Yes, we accept returns within 14 days after the order has been received.
Do you accept returns from these countries?
>> Yes, we accept returns
How can customers return your products?
>> Customers can return their orders by mail and In-store.
How do customers get the return label?
>> Customers can get a return label through download/print.
How to return an order for customer Remorse.
>> Download/print
What product conditions are allowed to be returned?
>> New
What are the restocking fees?
>> No restocking fees
How much do customers pay for returns?
>> No Cost
What are the return costs for customer’s remorse?
>> No Cost
Contact Us
Email: support@madhappystore.net
Address: 5563 Bangor St, Los Angeles, CA 90016, USA.
Thank You
We appreciate your trust in Madhappy Store and are committed to providing a transparent, hassle-free, and fair return process for every customer.